Chini Restaurant – Terms and ConditionsIntroduction
Welcome to Chini Restaurant. These Terms and Conditions govern your use of our website, online ordering system, and dining services.
By accessing or using our services, you agree to these terms. Please read them carefully before placing an order, making a reservation, or using our website.
2.Company Information
Chini Restaurant
Address: 178 Upper Tooting Rd, London SW17 7ER, United Kingdom
Contact: +44 20 3773 9929
Email: chinilondon@gmail.com
Website: www.chiniuk.com
Operating in accordance with UK Food Safety, Consumer Rights, and Data Protection laws.
3.Menu and Pricing
All prices are displayed in pounds sterling (£)and include VAT unless otherwise stated.
Menu items, prices, and availability may change without prior notice due to seasonality or supplier issues.
Photographs on the website are for illustrative purposes only.
We make every effort to ensure that menu information is accurate; however, ingredients and allergens may vary.
4.Allergens and Dietary Information
- Please inform us of any allergies or dietary restrictions before placing your order.
- Full allergen information is available upon request in the restaurant or via our website.
- Although care is taken to avoid cross-contamination, we cannot guarantee that dishes are completely free from allergens.
-
- 5.Ordering and Payment
- Orders can be placed online, in person, or over the phone.
- Payment must be made in full at the time of ordering via accepted methods (cash, debit/credit card, or online payment gateway).
- Once confirmed, orders cannot be cancelled unless agreed upon by management.
- If an item becomes unavailable after payment, we will contact you to arrange an alternative or issue a refund.
-
- 6.Delivery Policy
- Delivery areas are limited to specific postcodes listed on our website.
- Estimated delivery times are approximate and may vary due to weather, traffic, or order volume.
- We will contact you promptly in case of any significant delay.
- Customers are responsible for providing accurate delivery details. We cannot be held liable for failed deliveries due to incorrect information.
-
- 7.Refunds and Returns
- If your order arrives incorrect or damaged, please contact us within 24 hours of receipt.
- Refunds or replacements are issued at the manager’s discretion after reviewing the issue.
- Refunds will be processed using the same payment method used for the original order.
- We do not offer refunds for change of mind or late cancellations.
-
- 8. Reservations and Dine-In
- Reservations can be made online, by phone, or in person.
- We may require a deposit for large group bookings or special events.
- Please arrive on time; tables may be released if you are more than 15 minutes late without notice.
-
- 9.Data Protection and Privacy
- We process personal data in accordance with the UK Data Protection Act 2018 and GDPR.
- Your information is used solely for processing orders, reservations, and customer service.
- We will never sell or share your personal information with third parties except as required by law.
- For more details, please see our Privacy Policy.
-
- 10.Limitation of Liability
- Chini Restaurant is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
- Our total liability for any claim shall not exceed the value of the order or booking in question.
- Nothing in these terms limits liability for death or personal injury caused by negligence.
-
- 11.Intellectual Property
- All website content, including logos, images, and text, are the intellectual property of Chini Restaurant.
- You may not copy, reproduce, or distribute any material from our website without prior written consent.
-
- 12.Governing Law
- These Terms and Conditions are governed by and construed in accordance with English law.
- Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13.Contact Information
For any questions or complaints regarding these Terms and Conditions, please
Contact us: +44 20 3773 9929
Address: 178 Upper Tooting Rd, London SW17 7ER, United Kingdom